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Diversity And Inclusion In Digital Marketing

Kelly Biggs - Digital Marketing CEO
Kelly Biggs
Digital Marketing Consultant
Nov 28, 2022

Diversity and Inclusion in Digital Marketing

For a brand’s digital presence to be successful, it must reflect the inclusive values of the company and those it serves. A digital presence that respects diversity and inclusion can significantly affect how users, customers, and visitors experience your website.

 

The importance of diversity and inclusion in digital marketing cannot be understated. It plays a significant role in creating an engaging and brand-friendly online experience that attracts and retains customers. This blog answers why diversity and inclusion in marketing matters, and how you can incorporate D&I into your digital marketing strategy to strengthen your brand.

Diversity and Inclusion(D&I): Why it matters

Diversity and inclusion in marketing is of utmost importance to ensure a broader representation of groups and individuals in society. The ability to reflect the diversity of target audiences within advertising campaigns promotes an equitable, fair, and inclusive approach that can be beneficial for businesses.

 

Additionally, it allows marketers to connect with populations from diverse backgrounds and create meaningful dialogue by understanding their unique needs, wants, and preferences.

 

Keep in mind, consumers can be fickle. And if they find your brand to be inconsistent with their values, you run the risk of them switching to a competitor. 

 

Here's how you can incorporate diversity and inclusion in your digital marketing strategies.

Target Diverse Audience

Just about any digital marketing strategist would suggest that the best way to raise awareness of diversity is to include it in every type of content you use. Ensure you include a diverse mix of genders, ethnicities, sexual orientations, and body types in visual content (website photos, social media pictures/videos) and ads.


Doing so will enable you to target people they might not have targeted before, increasing the scope of reaching a broader audience and expanding your digital marketing efforts.

Create Content Relevant to Everyone

The ability to create content that resonates with everyone can be challenging but not impossible.


You need to create a message that goes pretty well with your target audience, but it should also not make other people feel that it is not meant for them.


Creating content that attracts everyone’s interest helps reach more audiences and boost potential customers' inflow.

Use Inclusive Language

Since language is transmitted through words, paying attention to the language you use in your content is essential. Avoid using generic “he” and “his” and other languages that exclude people as much as possible.


You can also include specific examples, such as pronouns, to reflect the diversity of your workforce more accurately. By actively including everyone, you set an inclusive tone throughout your content.

Ensure diverse representation on your team

People are more likely to identify with and trust a company with a diverse team behind its products and services. When you present diverse team members in your marketing content, it showcases the authentic nature of your company, sending a strong message to the audience.

Be mindful of ad placement

Discovery is a great way to build a loyal audience by placing ads that might spark curiosity and encourage viewers to learn more. However, placement is critical. It’s best to avoid placing ads next to content that might spark an adverse reaction, such as videos of police brutality or videos featuring general hate speech.

Speak About Important Topics

It is crucial to talk about important topics in a timely manner. You will also want to have well-thought-out statements on issues that matter to the public. For instance, feel free to share your opinion on social issues that affect your city, state, or country. 



Furthermore, it is essential to showcase people from different backgrounds in your content. This way, you will be showing your commitment to diversity and inclusion. Virtually all consumers want to see inclusive content showcasing people from different ethnicities, races, genders, and sexual orientations.

Gain More Insights

You have to research how you can promote diversity and inclusion in your business and how it affects people. Any Atlanta SEO company will tell you that careful keywords placement will impact your appearance on Google's Search Engine.

Be a Catalyst for Change

Restricting yourself to the status quo is no longer necessary when attempting to set up DI initiatives for your company. You can also create unique ideas to set the trend, bring a change, or think outside the box.


You can use many techniques to bring change and attract a more diverse workforce. Consider pairing up with individuals from different backgrounds to come up with innovative marketing ideas is an effective technique to usher DI into your company's culture.



Incorporating diversity into your company and your marketing help you can achieve better outcomes. Results show that teams that have at least one minority member accomplish better results than those that don’t.

Importance of Originality When Presenting Diversity and Inclusion via Digital Marketing

Today’s consumers are smarter and have access to information with a tap on their smartphone screens. Most of your target audience can easily catch if your message or post is remade or original.


For instance, you might have seen pictures of students from different countries on a university brochure. One can easily determine it as a promotional photograph. In contrast, original content can be a real person’s video on your website showing diversity and inclusion.

 

About WSI Biggs Digital

 

We are an experienced and trusted SEO company in Atlanta serving businesses with bespoke digital marketing solutions that deliver their message to the right audience at the right time, bringing desired results.


To learn more about us and our services, contact us today or dial (404) 682-2991.


KELLY BIGGS

About the Author

Kelly is a Marketing Executive and Principal Consultant at WSI. Kelly has over 20 years of sale and marketing experience. She works with client to employ powerful digital marketing strategies and often writes about SEO, website optimization, and social media.

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