What business owners should understand before investing in marketing.

Wasting money on marketing usually comes down to unclear targeting, weak foundations, and mismatched expectations. This blog explains what must be in place before marketing can work, how to set a realistic budget, and how to tell whether a strategy or partner is actually helping you grow. If you want fewer guesses and more confidence in where your dollars go, start here.
What you must know before any marketing can work
Everything begins with the basics. Your marketer will want to understand your product, your services, your story, and your why. Your voice and your brand are the foundation of every message you put into the world. If you skip this part, every marketing effort will feel scattered and will cost more.
Then, they want to know whether you have done any brand work. Do you have a logo? A brand kit? Messaging? Sometimes that work is great. Sometimes it needs refinement. The goal is clarity.
Why unclear targeting makes marketing expensive
When people tell me they are not getting qualified leads, the problem is almost always the same. They have not defined who they are trying to attract.
If you do not know who you want to reach, you do not know what they care about, where they show up, or what questions they are asking. That means you end up spending money in the wrong places or pushing messages that never connect.
Understanding your ideal buyer is not a branding exercise. It is a practical tool that lowers your cost per lead, improves the quality of your pipeline, and helps you make confident decisions about where to invest.
What your past marketing efforts reveal
Once targeting is clear, the next step is looking at what you have already spent.
A good marketer does this before recommending anything new.
- What brought in the right kind of leads?
- What brought activity but no follow-through.
- What you invested and what result you expected.
- What tools and systems are actually being used today?
This is where wasted spending usually shows up.
Sometimes the audience was right, but the effort stopped too soon.
Sometimes traffic came in, but there was no clear path to conversion.
Sometimes the offer was unclear or poorly timed.
Sometimes the channel did not match how buyers make decisions.
Reviewing past efforts helps identify mistakes to avoid in the future.
When you understand what has already happened, you stop guessing, spend more deliberately, and make each dollar work harder rather than starting over.
What a realistic marketing budget looks like
Growth marketing is an investment. It takes money to make money.
According to the American Marketing Association (AMA), the practical benchmark is about 10% of your revenue goals for marketing. It is not a fixed rule, and it does not apply only to digital marketing. I suggest that 5 -6% of your goal be spent specifically on digital marketing, unless you have aggressive goals, and in that case, it should be higher. Even in that case I suggest a staged approach.
If a business wants strong outcomes but only plans to spend a few hundred dollars, the results will reflect that. When your budget aligns with your goals, your marketing becomes more predictable and more effective. It provides real visibility, consistent output, and sufficient repetition for your audience to respond
Why business owners hesitate before hiring a marketer
Most business owners share the same concerns.
They worry they will spend money without seeing results.
They worry the work will be confusing or overly technical.
They worry that the agency will not explain what it is doing.
They worry about being overpromised and underdelivered.
These fears are valid. They come from real experiences.
A trustworthy marketing partner will show you the analytics, explain what is happening, walk you through the wins and losses, and ensure you understand where your dollars are going. You should never be left wondering whether your investment is doing anything.
How businesses get better results from marketing
The businesses that get results tend to do the same few things well.
They are clear on who they serve and why they matter.
They consistently follow through on marketing, rather than treating it as a one-off effort.
They use a CRM to track what is working.
They plan ahead rather than reacting.
They also treat marketing as a working relationship, not a handoff.
They stay engaged. They communicate changes on their side. They share feedback early so the strategy can be adjusted before time or money is wasted.
That combination is what turns marketing from a series of tasks into sustained progress.
At its core, marketing is not complicated. It requires consistency, skill, and clear decisions. If you are questioning whether your current approach fits where your business is today, contact us to talk it through.
KELLY BIGGS
About the Author
Kelly is a Marketing Executive and Principal Consultant at WSI. Kelly has over 20 years of sale and marketing experience. She works with client to employ powerful digital marketing strategies and often writes about SEO, website optimization, and social media.
The Best Digital Marketing Insight and Advice
Subscribe Blog
For information on our privacy practices and commitment to protecting your privacy, check out our Privacy Policy and Cookie Policy.
Don't stop the learning now!









